Frequently Asked Questions

Straight answers on minimum order quantities, sampling cycles, custom print approvals, and export transit for international buyers.

Select a topic below to review how sampling, production timelines, artwork preparation, and shipping terms are handled.

Sampling and production timing depend on the bag style, print complexity, and order size. Confirm current timelines with the team at quotation stage.

Minimum order quantity: [Editable placeholder: MOQ per bag style].

Sample timing is confirmed per request. Share the bag type, size, and any print requirements so the team can provide an accurate estimate. Sample lead time: [Editable placeholder].

Sample dispatch options and any associated costs are provided on request, so you can review material, handle, and print before committing to a bulk order.

Send your artwork files and any colour references. The team reviews the artwork, prepares proofs where applicable, and confirms the approved version before production. Packaging and colour-matching standards are confirmed in writing.

Vector files are preferred for logos and text. Provide colour references and final dimensions with your inquiry so the team can confirm what is feasible.

Approval steps, artwork formats, and packaging specifications are shared at quotation so every print run matches the agreed sample.

Export terms such as FOB or CIF are agreed per order. Container consolidation and shipping schedules are confirmed with each quotation.

FOB places cost and risk transfer at port of loading, while CIF includes cost, insurance and freight to the named destination port. The applicable term is confirmed in your quotation.

Payment terms and transit timelines are set out in the order confirmation. Transit estimates: [Editable placeholder].

Send your question through the contact form and the team will respond with the details relevant to your order.